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Were the serial deliveries supplied with the required quality (packaging, documents, product quality)
Does the program proceed according to the plan (milestones, surveys …)
Overall impression, strengths and weaknesses in your vision
Overall Satisfaction
To what extent do you agree with the phrase "Elbit Systems is an innovative and advanced technology company"?
Does product reliability (operating / hardware failures) meet your expectations?
Does the company's after delivery support meet your expectations as a customer (such as response time and solution/repair quality)?
Does the product / system provided by the company meet the technical and operational requirements?
Has the training performed by the company for the users (operators, technicians ...) enable them to perform their job efficiently and independently?
Is the quality of the technical documentation satisfactory and is it helpful for the system maintenance?
Are you satisfied with the program communication in the following aspects: • A clear point of contact for your inquiries as a customer • Proactive updates and management routines, a sense of partnership. • Professionalism
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